The front desk staff act as concierges not only for the hotel but also for Yakushima

The front desk staff are the representatives of the hotel. They handle everything from check-in procedures for guests to guiding them to their rooms, guiding them around the hotel, confirming their schedules during their stay, responding to any requests they may have at the hotel, and answering any questions about sightseeing in Yakushima, right up until check-out, and responding courteously and promptly to ensure a comfortable and safe stay at the hotel and on Yakushima. With the number of guests from far away overseas increasing, they are also required to have the skills to advise guests on their schedules on Yakushima, which can be affected by the weather. They work hard every day with the desire to "enjoy the best Yakushima possible through the hotel" in mind

<Major duties>
* Counter duties such as check-in/out and customer service * Confirming reservation details * Confirming arrangement details * Handling telephone inquiries * Providing various information within the hotel

Our restaurant staff are hospitality professionals who
will deliver the cuisine of Yakushima to you.

Restaurant staff will assist with meals during your stay. Guests will have dinner and breakfast in the restaurant. Not only will they bring a buffet breakfast and a Japanese kaiseki dinner, a Japanese-Western fusion course, to your seat, but they also offer service unique to Yakushima, such as seasonal explanations of the dishes and suggestions and offers for drinks that go well with the food. Working in cooperation with the cooking staff, they work hard every day with the idea in mind of "creating a space where mealtimes on Yakushima make the island feel even more wonderful."

<Major duties>
* Breakfast buffet service * Dinner course service * Beverage management * Service equipment management

Our banquet staff are experts in venue management and
will support your conferences and banquets on Yakushima.

Banquet staff support the core of hotel services. They are active in all aspects of the hotel, not only managing banquet halls but also following up on guest room setups and setting up and servicing public spaces for events. Their work focuses on setting up and supporting the operation of large-scale meetings, setting up various banquets and dinners, and serving food and drinks, as well as providing restaurant-style "dining" venues as special dinner venues for hotel guests. Banquet staff handle a wide variety of tasks, supporting the hotel, and working hard every day with the desire to "ensure that all guests are satisfied."

<Major duties>
● Banquet hall setup and sales ● Meeting and banquet management ● Special dinner venue service ● Beverage management ● Service equipment management ● Guest room and public service follow-up

Our cooking staff are a group that promotes Yakushima ingredients. We will spread the message of "local production for local consumption" from Yakushima to the world

Our cooking staff is committed to using ingredients from Yakushima. Our chefs personally visit producers on the island frequently to carefully select the ingredients they use. Yakushima vegetables are produced in small quantities and are not widely distributed. Yakushima fruits, such as ponkan and tankan oranges. Fresh seafood caught on the same day in the waters near Yakushima. Yakushima livestock products. Our head chefs of Japanese and Western cuisine use seasonal ingredients to produce "Yakushima cuisine." With a focus on the breakfast buffet and dinner menu, they work hard every day with the desire to "let our guests experience Yakushima through food."

<Main duties>
● Cooking ● Purchasing ● Food ingredient management